Customer Service, Front desk

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

• keep front desk tidy and presentable with all necessary materials (pens, forms, paper, ect)
• Greet and welcome guests
• Answer all incoming questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, package ect.
• Prepare outgoing mail
• monitor office supplies
• keep updated records and files

• Proven experience as a front desk representative
• Familitary with office machines
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and writing)
• Spanish is a plus
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem solving skills
• Customer service orientation
• High school diploma