Supv, Retail Operations

Store Associate Leadership

This role serves to lead, manage, and mentor store associates, who are disadvantaged for myriad reasons including those with barriers to employment. The Supervisor, Retail Operations leads the critical functions of developing store associates to find and gain meaningful employment and to coordinate vocational rehabilitation counseling needs with Development Counseling Services. Success is determined by store associate outplacement, staffing, and maintaining operational excellence.

The Supervisor, Retail Operations leads operation functions training and development of store associates, store openings and closures, and performance management. Interfaces with public to drive customer satisfaction, sales, and lead successful interaction with store associates and customers.