General Manager

Ulta Beauty is seeking a General Manager to lead overall store performance in a guest-obsessed, fast-paced retail environment. You will own sales results, profitability and brand standards while inspiring a diverse team. Key responsibilities include driving revenue through service and product excellence, overseeing staffing, scheduling and training, maintaining visual and merchandising standards, and ensuring operational compliance. You will champion an inclusive culture, leverage data to optimize performance, partner with salon and e-commerce initiatives, and create clear development paths that support team growth and Ulta Beauty's expanding footprint.

Responsibilities

• Lead overall store operations, sales performance, and profitability
• Recruit, train, schedule, and develop a diverse retail and salon team
• Drive exceptional guest service and loyalty program engagement
• Oversee visual merchandising, brand standards, and promotional execution
• Manage inventory, shrink, and loss prevention practices
• Analyze KPIs to create and execute action plans for growth
• Ensure compliance with company policies, safety, and operational standards
• Partner with salon and e-commerce initiatives to maximize omnichannel results
• Foster an inclusive, collaborative culture aligned with Ulta Beauty values
• Coach and performance-manage team members to support career growth

Required Skills

• Retail operations management
• P&L and budgeting
• Sales forecasting and KPIs
• Visual merchandising
• Staff scheduling
• Team leadership and coaching
• Customer service management
• Inventory control
• Loss prevention
• Microsoft Office / POS systems