Skills Trainer - Center Of Hope

Skills Trainer
- Healthcare

Job Location: Center of Hope
- Riverton, WY 82501
Position Type: Full-time
Education Level: HS Equivalent/GED
Travel Percentage: Up to 25%
Job Shift: Variable

• Provide support, supervision, activities, and skills training individually and/or in group settings as outlined in the treatment plan. This may include coping skills, self‑care, social interaction skills, illness management, crisis management, daily living activities, community awareness, and transitional support.
• Participate as an integral member of a multidisciplinary treatment team; attend team meetings, community partner meetings, and case staffing as assigned.
• Conduct in‑home skills training visits to assist clients with developing independent living skills.
• Assist in preparing materials for day‑treatment processes (copies, packets, group room setup, and workspace cleaning).
• Maintain case records and documentation per agency policies and procedures.
• Provide all services within the detoxification process, including non‑medical monitoring and medication monitoring per medical policies.
• Perform basic risk assessment and provide immediate referral for expanded assessment and intervention when needed.
• Ensure clients' life and medical safety, behavioral control, and crisis prevention activities within scope of practice; contact supervisors, primary clinicians, and emergency services as needed.
• Contact clinical staff for professional support, increased intervention, alternative placement, or higher level of care.
• Coordinate daily facility operations, including monitoring, walkthroughs, and room searches according to program needs.
• Transport clients to services and appointments as authorized.
• Administer drug and alcohol screens/tests as authorized by clinical staff or primary therapist.
• Use assessments such as DLA‑20, MIS, PHQ‑9, GAD‑7, SOWS, or CIWA with clients.
• Participate in all supervision, staff meetings, and training required by the supervisor and organization.
• Maintain productivity and billable hour expectations as determined by leadership.
• Perform other duties as assigned.

• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Proficiency with Microsoft Office (Outlook, Word, Excel)
• Ability to meet tight deadlines under pressure
• Organizational skills
• Team collaboration and independent work capability
• Practical oral and written communication skills
• Alignment with servant leadership and cultural values

This position has no direct supervisory responsibilities.

The role operates in a residential facility environment, routinely using standard office equipment such as laptops, photocopiers, and smartphones.

Regular requirement to talk or hear; near‑vision needed for reading and adjusting focus. The job may require lifting files, opening filing cabinets, bending, or standing on a stool as necessary.

Full‑time or part‑time status depending on the position hired for in a 24/7 facility; days and hours vary according to the assigned shift.

Some travel is required for this position.

• High School Diploma or GED
• Valid driver’s license
• 1‑2 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness
• Obtain and maintain the following certifications within the first 30 days: CPR/First Aid, Mental Health First Aid, MANDT (training provided in‑house)

• Experience working with people experiencing mental illness and/or substance use problems
• Experience with people actively experiencing a crisis
• Experience in a residential service environment
• 3‑5 years of training and/or experience in adult education, populations with learning disabilities, or severe mental illness

Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

If you need a reasonable accommodation pursuant to the ADA, please contact 307‑672‑0475.