Dental Office Assistant - Business Assistant

Dental Front Desk, Riverview FL

Riverview Smiles Dental, Riverview FL is looking for a Front Desk Business Assistant to join our team.

Monday Off/Tuesday through Friday 7:00am-5:30pm (first two weeks of training are Monday through Friday). No weekends.

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO.
• Front‑loaded education and training, providing you the opportunity to develop to your full potential.
• Opportunity to be part of a secure company with 20+ years of industry experience that provides a stable career with unlimited growth potential.
• Access to on‑demand Daily Pay.

• Experience working in a fast‑paced and customer‑centric environment.
• Excellent communication and organizational skills.
• Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; individual will need to protect PHI and maintain data safeguards.

• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

• Ability to perform essential duties satisfactorily with or without reasonable accommodation.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year.
• New hires in dental office positions must complete a tuberculosis (TB) test as part of a standard requirement. This is not applicable in FL & TN.

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.