Phlebotomist

Phlebotomist I

We are seeking a skilled and patient-focused Phlebotomist I to join our team in Riverview, FL. The Patient Services Representative I (PSR I) serves as the face of the organization, providing exceptional patient care while collecting high-quality blood specimens for laboratory testing. This role requires strong phlebotomy expertise, attention to detail, and a commitment to maintaining patient confidentiality and safety.

The ideal candidate will be comfortable working independently in a fast-paced environment while delivering a positive patient experience and adhering to established procedures and quality standards.

• Perform venipuncture and capillary blood collection procedures on patients of all ages, including pediatric and geriatric populations.
• Ensure accurate specimen collection, labeling, processing, and preparation for laboratory testing.
• Follow established clinical and forensic specimen collection procedures and protocols.
• Maintain patient confidentiality and safeguard sensitive health information.
• Provide clear explanations of collection procedures and address patient concerns professionally.
• Create a welcoming and professional environment that promotes patient trust and confidence.
• Complete daily activities accurately and within designated timelines.
• Maintain required records, documentation, and data entry with a high level of accuracy.
• Adhere to all safety guidelines and infection control procedures.
• Demonstrate organizational values and maintain a positive image with patients, clients, employees, and the public.
• Collaborate with supervisors and team members to support operational excellence.

• High School Diploma or equivalent required.
• Medical Assistant, Paramedic, or related medical training preferred.
• Phlebotomy Certification preferred (required in certain states, including California, Nevada, and Washington).

• Minimum 6 months of phlebotomy experience required.
• One or more years of phlebotomy experience preferred.
• Customer service experience in a healthcare, retail, or service environment preferred.
• Keyboarding and data entry experience required.

• Strong phlebotomy skills, including experience with pediatric and geriatric patients.
• Ability to provide high-quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent interpersonal, communication, and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to maintain accuracy while handling multiple priorities.
• Knowledge of specimen handling, processing, and documentation requirements.

• Previous experience in a clinical laboratory, diagnostic laboratory, or patient service center environment.
• Experience using electronic medical records (EMR) and laboratory information systems.
• Demonstrated success in providing exceptional patient care and customer service.