Call Center Sales Representative

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus incentives that can bring top performers to an annual salary of over $70,000 a year. You will also enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You will be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive revenue growth and enhance customer satisfaction.

• Handle inbound sales calls effectively and professionally.
• Acquire new customers and upsell additional products and services to existing customers.
• Drive revenue growth and enhance customer satisfaction through effective selling techniques.
• Deliver exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieve and exceed sales targets through telephone-based selling and prompt, efficient handling of inbound calls.
• Identify upselling and cross-selling opportunities to maximize revenue.
• Become a Product Expert and master order processing systems while explaining all products and services to customers and staying informed about competitors.

Normal office environment.

Education

• High school diploma or equivalent.

Skills & Abilities

• Clear, straightforward and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.

• 2+ years of call center sales experience.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.