Maintenance Technician

We are currently seeking a skilled and customer-focused Maintenance Technician to join our team in Riverview, Florida. This is an excellent opportunity for a motivated maintenance professional with experience in apartment maintenance, HVAC, plumbing, electrical systems, appliance repair, preventive maintenance, and resident service.

• Partner with the Service Manager to ensure vacant apartments are made ready for occupancy in a timely manner.
• Complete apartment turns and make-ready projects within established timelines.
• Assist with overseeing vendor and contractor work in the absence of the Service Manager.
• Respond promptly to resident service requests and complete repairs with professionalism and attention to detail.
• Troubleshoot and repair HVAC, electrical, plumbing, appliance, and general maintenance issues.
• Perform apartment turnover repairs, upgrades, and improvements to prepare units for new residents.
• Execute preventative maintenance programs to preserve property assets and reduce future maintenance costs.
• Maintain the overall appearance, cleanliness, and curb appeal of the community.
• Assist with grounds maintenance and general property upkeep.
• Provide exceptional customer service to residents and team members.
• Accurately document service requests, completed repairs, and maintenance activities.
• Follow all company safety policies, OSHA guidelines, and risk-management procedures.
• Participate in weekend, evening, and emergency on-call rotations as needed.
• Support community operations by ensuring all maintenance tasks are completed accurately and efficiently.
• Promote resident satisfaction through timely communication and quality workmanship.

• Previous experience in apartment maintenance, residential maintenance, facilities maintenance, or related trades preferred.
• Technical training, trade school education, or hands‑on maintenance experience is a plus.
• Beginner to intermediate knowledge of HVAC, plumbing, electrical, and appliance repair.
• HVAC Certification preferred, or willingness to obtain certification within 90 days of hire.
• Ability to diagnose and perform routine maintenance and repair work independently.
• Availability to participate in emergency on-call rotations and respond to after‑hours maintenance needs.
• Ability to frequently lift 25 to 50 pounds and perform physical maintenance activities.
• Reliable transportation and ability to travel to the property and emergency calls when required.
• Strong written and verbal communication skills.
• Professional appearance and positive attitude.
• Basic computer proficiency and experience using maintenance software, mobile apps, and work‑order systems.
• Strong attention to detail and commitment to completing work correctly the first time.
• Excellent customer service skills and a resident‑focused mindset.
• Ability to work independently and as part of a team in a fast‑paced environment.

• Apartment Maintenance
• Multifamily Property Maintenance
• HVAC Maintenance and Repair
• EPA Certification
• Plumbing Repair
• Electrical Troubleshooting
• Appliance Repair
• Preventive Maintenance
• Make‑Ready and Apartment Turns
• Work Order Management
• Customer Service Excellence
• Building Maintenance
• Grounds and Community Upkeep
• Property Management Maintenance Operations
• Safety Compliance and OSHA Standards

• Competitive Salary
• Comprehensive Benefits Package
• Medical, Dental, and Vision Insurance
• Paid Vacation and Holidays
• 401(k) Retirement Savings Plan
• Career Advancement Opportunities
• Ongoing Training and Professional Development
• Employee Referral Program

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.