Program Manager

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Riverviewtime type:
Full time posted on:
Posted Todayjob requisition :
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***** Division
* * Piramal Pharma Solutions Piramal Pharma Solutions is a contract development and manufacturing  organization (CDMO), offering end-to-end development and manufacturing  solutions across the drug life cycle. We serve our clients through a globally integrated network of facilities in North America, Europe and Asia.

This enables us to offer a comprehensive range of services including Drug Discovery  Solutions, Process & Pharmaceutical Development services, Clinical Trial  Supplies, Commercial supply of APIs and Finished dosage forms. We also offer  specialized services like development and manufacture of Highly Potent APIs  and Antibody Drug Conjugation.  Our capability as an integrated service provider  & experience with various technologies enables us to serve Innovator and  Generic companies worldwide.  

For more details, please visit :(Use the "Apply for this Job" box below). Title Program Manager

Job Description Piramal Pharma Solutions’ HPAPI Research and Manufacturing facility, located in Riverview, Michigan is seeking a qualified Program Manager to join our Program Management team. The Program Manager is responsible for being the primary interface with clients regarding both existing and potential development projects. The incumbent will ensure that the expectations and needs of the client are being met in a timely and efficient manner throughout the lifecycle of a project.

Additionally, the incumbent will support the Business Development team in the RFP process for new projects and will be the owner for managing the progress of each active project.
** Key responsibilities.
**** Client Relations**:
* Responsible for the strategy and entire delivery of strategic customer programs on site.
* Responsible for key aspects of client communication relating to quality, budget and delivery.  Has overall responsibility for customer satisfaction and management of expectations.  Will ensure that all issues are communicated to the customer in an open, transparent manner with potential solutions provided.
* Acts as the voice of the customer within Piramal to prevent conflicts of interest developing.  Ensures that all “out of scope” activity is identified ASAP and that agreement is reached whether the scope will be absorbed by the site or negotiated with the client for financial recompense.
* Lead role in determining specific client requirements.
* Ensure that client expectations are managed and met.
* Work with Piramal Pharma Solutions employees to ensure that commitments made to clients are realistic and achievable.
* Responsible for identifying potential problems in meeting commitments made.
* Resolve potential shortfalls in meeting commitments first by working internally with Piramal Pharma Solutions team so commitment can be made, or if it not feasible, work with the BD team and the client as soon as possible to renegotiate a new commitment that they can accept.
* Manage communications such as conference calls and meetings with clients to ensure a positive relationship.
* Maintain detailed project plans and meeting minutes using company standard templates and processes for internal and external use and send out as appropriate.
** Project Management**:
* Ensures that all won business has a project kick-off meeting where all information relevant to the program is shared with the project team and a schedule with individual accountabilities is agreed and committed to.
* Develop and update project schedules for all assigned projects in a level of detail appropriate to each project considering all technical and regulatory requirements.
* Ensure that time and resource availability estimates are reasonable so that project schedules are feasible and achievable.
* Works with Project teams to ensure all…