Senior Associate, Business Risk Control Testing Specialist

Senior Associate, Business Risk Control Testing Specialist

At Capital One, we’re changing banking for good. We’re looking for a proactive, detail-oriented Business Risk & Controls professional to join our team. In this role, you won’t just be checking boxes—you’ll be a strategic partner helping our business lines stay “well-managed”. You will be at the intersection of strategy and execution, ensuring our processes are robust, our customers are protected, and our business is compliant with ever‑evolving regulations.

As a champion of the risk and control environment, you will drive the integration of risk management into the daily heartbeat of the business.

• Educate and monitor the business on policy requirements and provide tools/job aids for compliance.
• Identify and implement controls for operational, financial, and compliance risks while maintaining the risk library.
• Conduct assessments and design reviews to identify weaknesses and optimize control efficiency.
• Execute testing plans and monitor the environment for continuous improvement.
• Produce monthly reports on risk and complaint data to inform stakeholders.
• Lead remediation projects specifically targeting customer complaints and service recovery.
• Drive project completion by implementing standardized workflows and exception reporting for critical processes.
• Develop and update SOPs across departments, ensuring alignment with internal policies and external regulations.
• Train staff on established procedures to ensure strict adherence and operational consistency.

• High School Diploma, GED or equivalent certification.
• At least 2 years of experience in Financial Services, Compliance, Internal Audit, or Risk Management.
• At least 2 years of experience in process management or developing Standard Operating Procedures (SOPs).
• At least 1 year of experience in Control Testing or Risk Management.

• Bachelor’s Degree in Business, Finance, or Information Technology.
• 4+ years of experience in Financial Services or Risk Management.

• Riverwoods, IL: $87,700 - $100,100 for Sr. Risk Associate.
• Chicago, IL: $87,700 - $100,100 for Sr. Risk Associate.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.