Director, Product Management- Enterprise Content Products

Overview

Director, Product Management
- Enterprise Content Products

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

This role is within Capital One’s Enterprise Consumer Product (ECP) organization, on the Marketing & Messaging Content Products team. ECP is responsible for Capital One’s digital customer experiences, including its award winning mobile app, its online presence, and Enterprise-grade products and platforms used across all lines of business. Our team is driving a large-scale transformation of our content supply chain to unlock highly personalized, intelligent experiences for millions of current and prospective customers.

Capital One Product Framework

As a strategic leader within the Content Products organization, you will collaborate across lines of business and product teams to define and deliver a scalable foundation to power intelligent, engaging Content in our marketing and messaging. You will leverage executive communication, technical aptitude, and data fluency to align cross-functional teams on a shared vision, and bring humanity to the work by deeply engaging users across the company throughout.

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered – Obsess about internal and external customer needs to reimagine and innovate product solutions

• Business Focused – Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership – Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• At least 7 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

• A Bachelor’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

• A Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Proven ability to navigate complex organizational structures and display executive-level influence

• Familiarity with content and asset management systems (CMS, DAM), and self-service authoring tools in digital marketing and messaging channels

• Experience leveraging agentic tools to automate content operations and accelerate the velocity of speed to market

• Analytical mindset and familiarity with multivariate experimentation and intelligent decisioning and experimentation systems

Note:

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 – $263,000 for…