Senior Manager Software Engineering, Global Network; SRE

Overview

Senior Manager Software Engineering, Global Payment Network (SRE)

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you’ll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.

We are seeking a Senior Manager Software Engineering (SRE) who is passionate about finding and fixing inefficiencies to solve our reliability and performance issues. You will lead a team of SRE engineers that focus on availability, latency, performance, efficiency, change and problem management, monitoring, emergency response, and capacity planning of our services. Your projects will deliver enhanced infrastructure, development, and deployment automation at Capital One.

What You’ll Do:

• SRE Manager with hands-on experience of the technical domain to effectively lead a team of high-performing engineers. You will lead a team responsible for providing SRE services to many Card and Bank application teams.
• Collaborate with digital product managers, and help drive reliability into robust cloud-based solutions.
• Utilize programming languages like Python, Go, shell scripting (Unix/Linux), and Java with container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services.

• Bachelor’s Degree
• At least 6 years of experience in software engineering (Internship experience does not apply)
• At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)
• At least 4 years of people management experience

• Experience in analyzing applications for resiliency, ensuring appropriate SRE activities are performed throughout the development lifecycle.
• Experience in running production, including incident management activities.
• Able to lead major incident bridges, drive root cause analysis and coordinate cross functional teams to quickly restore service. Involvement in 24×7 production support
• Ability to own uptime & performance SLA’s for large scale distributed systems
• Hands on experience leading problem management activities, including driving post incident reviews, and identifying solutions that will prevent issues from reoccurring.
• Experience with monitoring, observability tools used in high availability production environments.
• Ability to identify and lead initiatives to automate operational activities.
• An understanding of distributed systems, cloud architecture and modern application development.
• Experience in one or more general purpose programming languages:
  Python, Go, shell scripting (Unix/Linux), Java;
  Working knowledge in container technology (Open Shift, Kubernetes), hybrid cloud and AWS

Note:

The original page included a statement about sponsorship. This has been removed; please refer to official postings for sponsorship details.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated. Riverwoods, IL: $209,000 – $238,500 for Sr. Mgr, Software Engineering;
McLean, VA: $229,900 – $262,400 for Sr. Mgr, Software Engineering. Other locations follow the respective location pay ranges. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan. Capital One offers a comprehensive set of health, financial and other benefits. Eligibility varies based on status and level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination. Capital One promotes a drug-free workplace and will consider qualified applicants with a criminal history in accordance with applicable laws and regulations.

For accommodations in the application process, contact Capital One Recruiting at or via email at Recruitin For technical support or questions about Capital One’s recruiting process, please email  Capital One does not provide or guarantee third-party products or services through this site.