Senior Associate, Product Manager- Global Network

Senior Associate, Product Manager - Global Payment Network Product Management

Product Management at Capital One is a vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. As part of the Enterprise Payments Product team, you will partner in the transformation of how millions of customers engage with their money. You will be responsible for improving the consistency, scalability, and adoption of payment experiences across our platforms.

This includes working with teams across the organization to evaluate current processes, identify areas for improvement, and implement solutions that support business goals and meet customer needs. You may work across product areas such as Authorizations, Settlement, Disputes, Backoffice, Pricing, and Go-to-Market, using data, technology, and collaboration to deliver reliable, efficient, and user‑friendly payment products.

• In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:
• Human Centered – Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design; breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
• Business Focused – Demonstrate a growth mindset, effectively use hypothesis‑driven assessment of data to ensure your product or feature delivers on real business needs; own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
• Technology Driven – Work autonomously in an agile environment, conduct research and develop features that utilize new and evolving technology; collaborate with designers, technologists, data scientists and subject‑matter experts to build cutting‑edge solutions to help customers; deliver well‑managed product platforms for customers by seeking to understand technology trends and architecture strategy.
• Transformational Leadership – Actively participate in horizontal forums, harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams; articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

• Intellectually Curious – Ask why, explore, not afraid to blurt out crazy ideas or follow an email chain for weeks to find an answer; comfortable with ambiguity, hunger to learn and seeker of new challenges.
• Communicator & Influencer – Communicate complex ideas clearly regardless of audience; rally associates to work with you.
• Do‑er – Biased toward action, tries things and sometimes fails; gets around roadblocks and stays focused on goals; well organized, multitasks, prioritizes work.
• Passionate & Customer Focus – Care about growing others and bringing them together around what’s possible; thrill from building and shipping products; connects with external or internal customers to fully understand their needs.
• Learner – Appetite to learn new things or technologies while exhibiting humility to ask for help.
• Team Player – Enjoy working with diverse people, driving team toward common goal; puts team before self, establishes long‑lasting relationships.

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

• Bachelor’s degree in computer science or engineering.
• 5+ years translating business strategy or analysis into consumer‑facing digital products.
• 5+ years working on core product platforms powering digital experiences.
• 5+ years working with cross‑functional teams as a product owner in an agile development process.

At this time, Capital One will not sponsor a new applicant for employment…