Business Director – GenAI Management Strategy

Business Director – GenAI Management Strategy

As a Business Director at Capital One, you will apply your strategic and analytical skills to author a new framework for how to manage Generative AI and Model risk as we expand the company’s use of LLMs and Agentic systems. You’ll team with world‑class professionals to develop, test, and execute risk management practices that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Come learn how one of the leading analytics companies in the world is developing AI, and how we want to use it safely and responsibly.

• Strategic leadership:
  Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands.
• Leadership:
  May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One.
• Execution:
  Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently.
• Coding Curious:
  Develop an understanding of how the different components of AI and Agentic systems work together in an orchestrated way.
• Partnership:
  Work closely with colleagues across Capital One including: IT, Operations, Finance, Risk Management and others to drive improvement in quality and governance processes.
• Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management.
• Strong business judgment, leadership and integrity:
  They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business.
• Solid people leadership experience:
  Ability to build and leverage the capabilities of a high‑performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.
• Strong executive communication skills:
  Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
• Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment.
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus.

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
• At least 7 years of experience in analysis

• Master’s Degree
• 2 years of experience in financial services
• 1 year of experience in consulting
• 3 years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $209,500 – $239,100 for Business Director

McLean, VA: $230,400 – $263,000 for Business Director

Richmond, VA: $209,500 – $239,100 for Business Director

Riverwoods, IL: $209,500 – $239,100 for Business Director

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of…