Senior Project Manager; Chief of Staff

Senior Project Manager (Chief of Staff)

As a Senior Project Manager at Capital One, you will lead critical and strategic business projects and work closely with stakeholders to deliver direct business impact.

• Manage the operational “rhythm of the business” for the tower, including the design, execution, and optimization of leadership meetings, business reviews, and goal/OKR tracking.
• Lead internal communication strategies and channels (e.g., Slack, team newsletters, executive comms and decks) to ensure strategic alignment and transparency across the organization.
• Drive associate engagement and culture initiatives, analyzing team sentiment/AAS to design impactful programs that enhance morale, retention, and inclusion.
• Work on medium to large-scale complex, cross-departmental projects that directly impact the company.
• Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and/or elevate as needed.
• Plan, design, manage and execute project plans to ensure delivery, including management through feasibility, design, planning and implementation.
• Leverage problem-solving skills to ensure project plans deliver on intent and maintain key project documentation.
• Conduct regular meetings with the project team and document progress, reporting to stakeholders on project status.
• Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery.
• Forge relationships with key stakeholders to ensure delivery of commitments.
• Identify ways to improve and streamline business processes.

• Bachelor’s Degree or Military experience.
• At least 3 years of Project Management experience.

• Masters / MBA degree.
• At least 5 years of Project Management experience.
• At least 1 year of People Management experience.
• PMP, Lean, Agile or Six Sigma certification.
• Strong communication, collaboration, problem-solving and influencing skills.
• Work experience achieving results with complex projects.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

• Chicago, IL: $87,700 - $100,100
• McLean, VA: $96,500 - $110,100
• New York, NY: $105,300 - $120,100
• Richmond, VA: $87,700 - $100,100
• Riverwoods, IL: $87,700 - $100,100

This role is eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug‑free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article
23‑A of the New York Correction Law;
San Francisco, California Police Code Article
49, Sections
4901‑4920;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.