Real Estate Receptionist FM Admin Support

An Dynamic Real Estate Company is seeking a professional and well-presented Receptionist with Facilities Management (FM) Administrative Support experience to join their real estate office. The role is responsible for front-desk reception duties while providing administrative support to the Facilities/Property Management team to ensure smooth daily operations of managed properties.

• Excellent communication and interpersonal skills on all levels
• Innovative thinking and ability to follow process
• Dynamic and enthusiastic
• Ability to work as part of a team
• The ability to interact professionally with tenants and landlord
• Competent time management skills
• Be deadline driven
• Excellent attention to detail and numerate accuracy
• The ability to do follow up on outstanding payments
• Professional attitude and capability and personal initiative
• Organisation and Planning Skills

• Transparent honesty
• Reliability
• Positive Attitude and highly motivated
• Lead by example.
• Assertive and effective communication.
• Sensitive to client and staff requirements and problems
• Ability to create a professional office environment
• Demonstrate strong moral values, empathy, passion, career aspirations, and positive living.

• Manage front-desk operations and welcome clients, tenants, contractors, and visitors
• Answer and direct incoming calls professionally
• Manage meeting room bookings and visitor access control
• Handle incoming and outgoing correspondence (email, courier, post)
• Maintain reception area standards and office presentation

• Provide administrative support to Facilities/Property Managers
• Log, track, and follow up on maintenance and service requests
• Liaise with contractors, suppliers, and service providers
• Assist with work orders, purchase orders, and service schedules
  
  Maintain FM records, compliance documents, and service agreements
• Capture and update property-related data on internal systems
• Assist with invoice processing and cost tracking related to facilities
• Support health & safety, compliance, and inspection documentation

• Filing, document control, and database management
• Assist with reports, schedules, and basic property documentation
• Order office supplies and coordinate office services
• Ad-hoc administrative duties as required

Grade 12 (Matric)

• Minimum of 2 - 4 years’ experience in administrative environment.
• Strong Proficiency in relevant computer software packages (MS Office).
• Aptitude to learn new software programs as and when required.
• Advanced proficiency in Excel (Will be advantageous).
• Excellent attention to detail and numerate accuracy.

• Professional telephone etiquette
• Attention to detail and accuracy
• Time management and prioritisation
• Ability to work under pressure
• Strong coordination and follow-up skills
• Discretion and confidentiality