Office Manager

The Office Manager is responsible for overseeing the day-to-day operations of the office, ensuring that it runs smoothly and efficiently. This role involves a mix of administrative, managerial, and operational tasks, including supervising staff, managing office resources, and ensuring a productive and professional work environment. The Office Manager acts as the central point of contact for office-related inquiries and plays a key role in enhancing the overall office experience.

• Oversee and manage the daily operations of the office, ensuring a well-organised, efficient, and safe work environment.
• Develop, implement, and maintain office policies and procedures to improve operational efficiency.
• Coordinate with IT, HR and other departments to support office needs, including maintenance, supplies and equipment management.
• Ensure compliance with health and safety regulations and manage emergency response plans.

• Provide administrative support to senior management, including scheduling meetings, managing calendars and handling correspondence.
• Prepare reports, presentations and other documents as needed.
• Manage the office budget, including tracking expenses, processing invoices and ensuring cost-effective operations.
• Oversee the organisation of office files, records and databases, ensuring data is accurate, up-to-date and easily accessible.

• Supervise and manage administrative staff, including receptionists, administrative assistants and clerical staff.
• Conduct performance evaluations, provide feedback and facilitate professional development for office staff.
• Coordinate staff meetings, events and training sessions to foster a collaborative and productive work environment.

• Serve as the main point of contact for office-related inquiries from both internal and external stakeholders.
• Liaise with vendors, service providers and building management to ensure all office needs are met.
• Organise and coordinate company events, meetings and team-building activities.
• Handle internal communication, ensuring that all staff are informed of office policies, updates and events.

• Manage office inventory, including ordering and stocking supplies, equipment and materials.
• Ensure that all office equipment, such as printers, copiers and computers, are well-maintained and functional.
• Negotiate and manage contracts with suppliers and service providers to ensure the best value for the company.

• Oversee the maintenance and cleanliness of the office space, ensuring a professional and welcoming environment.
• Coordinate office moves, renovations and other facilities-related projects as needed.
• Manage security protocols, including access control, alarm systems and emergency procedures.

• Lead or support special projects related to office improvements, employee engagement or operational efficiency.
• Track project timelines, deliverables and budgets to ensure successful project completion.

• Bachelor’s degree in Business Administration, Management or a related field preferred.
• Minimum of 5–10 years of experience in office management or a similar administrative role.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management software.
• Ability to manage multiple tasks and projects simultaneously with a high level of attention to detail.
• Leadership skills with the ability to motivate and manage a team.
• Problem-solving skills and the ability to work independently.

Seniority level: Associate

Employment type: Full-time

Job function: Administrative, Management and Other

Industries: Airlines and Aviation