Receptionist, Administrative​/Clerical

Job Scope

The Receptionist will be the first point of contact for visitors and employees, responsible for managing front desk operations, ensuring a professional and welcoming environment, and supporting administrative activities to ensure smooth office operations.

Education:

Diploma in Business Administration or related field.

Experience:

0–2 years of experience in a receptionist or administrative role.

• Arabic and English (spoken and written)
• Communication Skills
• Customer Service
• Professionalism & Etiquette
• Time Management & Organization
• Attention to Detail

• Knowledge of office administration and front desk operations.
• Familiarity with Microsoft Office (Word, Excel, Outlook)
• Understanding of professional communication and customer service standards.

• Greet and welcome visitors in a professional and friendly manner
• Manage incoming calls, direct them to the appropriate departments, and take accurate messages when needed.
• Handle front desk operations including visitor registration and access coordination
• Maintain a clean, organized, and presentable reception area at all times
• Receive, sort, and distribute incoming deliveries and couriers
• Support in coordinating internal events, meetings, and office activities if needed.
• Ensure compliance with company policies, security procedures, and visitor protocols
• Handle and coordinate all PR and PO requests related to office administration and reception activities and follow up with concerned departments to ensure timely processing.
• Act as the point of contact for employee support related to the Recognition & Rewards Program, including assisting employees with system usage and resolving basic technical or application inquiries.
• Coordinate with HR, IT, and the system provider to support program administration, including user access, group permissions, recognitions, and system follow-up activities.
• Prepare and monitor program-related reports, notifications, and pending actions while ensuring confidentiality and compliance with company policies and data privacy standards.