FM Coordinator

Your role

• Oversee daily facilities operations and report issues to the Facility Manager.
• Coordinate and supervise subcontractors to ensure quality service delivery.
• Manage, track and resolve service requests with proper documentation.
• Maintain a structured system for tracking and fulfilling client requests.
• Ensure all facility areas are clean, functional and well-maintained.
• Monitor pantry areas and coffee stations for cleanliness and stock levels.
• Handle procurement, inventory and distribution of stationery supplies.
• Liaise with internal teams to meet operational requirements.
• Monitor subcontractor performance through inspections and audits.
• Conduct safety inspections and ensure compliance with HSE standards.
• Maintain a safe, clean and compliant working environment.
• Support planning and execution of VIP visits and events.
• Coordinate with the Events Team for smooth event operations.
• Ensure facilities are fully prepared and presentable for VIP engagements.
• Provide on-site support during events and VIP visits.
• Deliver high levels of customer service and maintain professionalism.
• Communicate effectively with clients and stakeholders.
• Perform additional duties as assigned.

The Facilities (FM) Coordinator plays a critical role in ensuring that all facilities are maintained in excellent condition through efficient daily operations, effective coordination with subcontractors, and timely resolution of service requests. This role focuses on delivering high-quality facilities services, maintaining compliance with safety standards, and supporting a seamless workplace experience. Additionally, the coordinator contributes to the successful execution of VIP visits and events by ensuring facilities are prepared to the highest standards, ultimately enhancing client satisfaction and overall service delivery.

• Prior experience in Facilities Management
• Strong understanding of facilities operations and service delivery
• Knowledge of policies, procedures, and regulatory compliance
• Proficiency in Microsoft Office and computer applications
• Strong communication and interpersonal skills
• Ability to multitask, prioritize, and stay organized
• Team-oriented with a collaborative approach
• Ability to adapt to changing priorities and flexible work schedules
• High level of professionalism and ability to maintain confidentiality