Facility Support - KSA

Overview

This position is responsible for facility operations, including upkeep, reception, and mail, as well as office-related health, safety, security, and sustainability.

In locations with more than one facility staff member, position provides primary leadership and direct supervision of Facilities staff within that location. May also support reprographics.

• Partner with local office line of business leadership on office-related issues and attend meetings as required.
• Ensure that office is provided with the equipment, supplies, and services necessary for daily operations.
• Manage office overhead budget and monitor the financial reports to ensure accuracy.
• Provide input to annual business planning as it relates to the local office.
• Ensure all required Real Estate Operations Finance reporting and reviews are completed.
• Timely communication with Facilities Operations Manager on any significant variance to plan and necessary accruals or entries.
• Approve and process invoices and charges related to local facility management, ensuring proper coding according to REO expenditure and capitalization guidelines.
• Generate purchase requests, approve invoices, or gather bids when needed for Facilities requirements or changes.
• Communicate with office staff regarding any facility-related issues or information, including physical posting of all relevant or required materials, in line with any corporate or legal guidelines or direction.
• Serve as onsite contact for building management and local vendors or service providers as appropriate.
• Handle any rent, maintenance, or janitorial issues and escalate to Facilities Operations Manager where appropriate.
• Respond to requests for service or repair.
• Manage reception, mail and courier services, archive storage, as well as reprographics and office pool vehicles, where applicable.
• Review and understand local office lease and its terms and requirements (treat as a confidential document).
• Ensure all Real Estate related documents (including any landlord notices) are forwarded to Facilities Operations Manager.
• Support management of any sublease of local Jacobs office space.
• Perform headcount reviews, as well as utilization surveys when required.
• Provide travel support whenever needed.
• Assist in preparation of space and resources for new hires or transfers and communicate completion of tasks appropriately, including new starter induction (orientation), and any Health, Safety, and Environmental requirements. May also provide tour and information on local office.
• Provide support for Human Resources where requested.
• May assist with collecting assets or paperwork for employee terminations.
• Work with business leaders to ensure vacated space is cleared and prepared for future employees.
• Accountable for the overall cleanliness, appearance, and functionality of the office, which may necessitate the performance of custodial duties.
• Support Health, Safety, and Environment and Global Security & Resilience with local office tasks including support for specific local plans.
• Assist in ensuring the security of the physical office space in accordance with security guidelines; including  creation and recovery, access card and visitor management, communication regarding emergencies, etc.
• Support office sustainability tasks and reporting, ensuring the generation of Office Sustainability Plan.
• Assist with ergonomics requests, as needed.

A high school diploma or equivalent is generally the minimum requirement, though an associate degree in facilities management, business administration, or a related field.

• Relevant certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or OSHA safety certifications. Building systems certifications in HVAC, electrical, or plumbing are preferred to have but not mandatory.

• Strong knowledge of building systems, including mechanical, electrical, and plumbing infrastructure, is important.
• Familiarity with Microsoft Office Suite for reporting and documentation purposes is standard.
• 3-5 years' experience in facilities, maintenance, or building operations

• Strong communication and interpersonal abilities are essential for coordinating with various stakeholders.
• Problem-solving skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment are important attributes for success in this role.