Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Responsibilities

• Manage office supplies inventory and place orders when necessary
• Assist in organizing and scheduling meetings, appointments, and events
• Maintain electronic and hard copy filing systems
• Handle incoming and outgoing correspondence, including emails and phone calls
• Provide administrative support to ensure efficient operation of the office
• Prepare and modify documents, including reports, drafts, memos, and emails
• Monitor and maintain office equipment and ensure they are in good working condition
• Coordinate with the IT department regarding office equipment
• Arrange travel and accommodation for staff and managers
• Assist in the preparation of regularly scheduled reports
• Help organize company events and team-building activities

• Prepare, submit, and track training-related claims in line with relevant regulations and requirements
• Ensure all claim documentation is accurate, complete, and properly filed
• Coordinate with trainers and internal teams to collect required supporting documentation
• Follow up on submitted claims and address any queries or discrepancies
• Maintain organized records of all claims, submissions, and approvals
• Monitor deadlines to ensure timely submission of claims
• Assist during audits by providing necessary claim documentation
• Ensure compliance with internal policies and external regulatory requirements

• Proven experience as an Administrator, Office Assistant, or in a similar role
• Experience with claims processing or training coordination is an advantage
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• High attention to detail and strong problem-solving skills
• Ability to manage multiple tasks and meet deadlines
• Relevant diploma; additional qualifications in Office Administration are a plus
• Opportunities for professional development and training
• Exposure to the growing learning and development / skills academy sector
• Collaborative and supportive work environment
• Participation in company events and team-building activities
• Career growth opportunities within the organization
• Paid annual leave and public holidays (as per company policy)