Receptionist, Administrative​/Clerical

The Receptionist serves as the first point of contact for FNRCO employees, clients, visitors, and service providers. The role is responsible for delivering a professional, welcoming, and efficient reception experience while supporting day-to-day office operations, visitor management, access control, workspace coordination, mail handling, and administrative services. The Receptionist plays a critical role in maintaining FNRCO's professional image and helping ensure a safe, organized, and productive workplace environment.

• Welcome visitors, clients, candidates, and vendors in a professional and courteous manner.
• Manage visitor registration, check-in, and check-out procedures.
• Verify visitor identification and support compliance with security protocols.
• Notify hosts upon visitor arrival and coordinate visitor escort requirements.
• Maintain accurate visitor logs and records in line with applicable company retention requirements.
• Offer appropriate hospitality services to visitors, including refreshments and basic office guidance.

• Answer incoming calls promptly and professionally.
• Direct calls to the appropriate employees or departments.
• Take and relay messages accurately.
• Manage the reception mailbox and respond to general office inquiries.
• Maintain high standards of customer service and professional communication at all times.

• Issue and support activation of employee and visitor access cards as authorized.
• Support building access procedures and visitor access coordination.
• Monitor reception-related security systems and escalat issues when required.
Partner with security personnel to support workplace security procedures.
• Support emergency response procedures as instructed by Workplace Operations.

• Assist with workspace reservations and meeting room bookings.
• Coordinate catering requests and meeting support services.
• Manage office stationery and reception supplies.
• Support mailroom and courier operations, including inbound and outbound shipments.
• Coordinate printing, translation, and other office support requests.
• Maintain reception area cleanliness and professional presentation.

• Maintain accurate records and reports related to reception activities.
• Support monthly access card reconciliation and office administration tasks.
• Process routine documentation and office service requests.
• Assist with inventory tracking for office consumables and supplies.
• Ensure adherence to Accenture policies and workplace standards.

• Diploma or Bachelor's degree in Business Administration, Hospitality, Office Management, or a related field.
• 1-3 years of experience in reception, front office, customer service, or workplace operations.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Fluency in Arabic and English, spoken and written.
• Experience working in a multinational or corporate office environment is preferred.
• Nationality Requirement:
  Saudi Arabia

• Customer & Communication Exceptional customer service; professional communication; strong interpersonal skills.
• Organization & Execution Attention to detail; time management; ability to manage multiple priorities.
• Professional Judgement Confidentiality; problem-solving; calm handling of visitor and service issues.
• Collaboration Ability to coordinate with Workplace Operations, security, employees, and service providers

(English is a strong qualification alongside the degree )