Operations Manager

Welcome to Luca Land

Luca Land is Saudi Arabia’s first and leading dog entertainment destination — a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.

First launched in 2021 at Boulevard Riyadh City during Riyadh Season, Luca Land quickly became a fan-favorite, evolving into a permanent location
. Since then, we’ve expanded our footprint through key collaborations with GEA, Riyadh Season, Jeddah Season, SELA
, and other national entertainment leaders.

Following its success in Riyadh, Luca Land launched at The Groves
, bringing its signature blend of joy, safety, and innovation to another iconic Riyadh Season destination. Soon after, we opened a permanent park at The Red Sea Mall in Jeddah
, expanding our presence to the western region.

In 2023, we introduced Luca Park at The Groves Chapter III —
Saudi Arabia’s first indoor‑outdoor dog park
, offering over 13 in‑house services
, including daycare, grooming, training, and boarding.

In 2025, we unveiled Luca Star as part of Forest Wonders in Jeddah — a one‑of‑a‑kind, immersive experience where guests can interact with themed celebrity dogs in a playful and inspiring environment.

From festivals to flagship seasons, Luca Land proudly collaborates with:
GEA, Riyadh Season, Jeddah Season, Boulevard Riyadh City, Jeddah Jungle, Jeddah Indoor Zoo, Forest Wonders, The Groves, Red Sea Mall, SELA
, and more. Wherever families gather, joy flows, and memories are made —
Luca Land is there
.

Every Luca Land location is 100% developed in‑house — from brand concept and design to operations and staff training. This ensures consistency, creativity, and a deep emotional connection to every detail.

Our mission is simple yet powerful:
To make dogs a celebrated part of our lives and our culture.

Luca Land isn’t just a space to visit — it’s a movement. Through hands‑on education, immersive experiences, and safe, inclusive environments, we help communities across the Kingdom better understand and embrace dogs as loyal, loving, intelligent companions
.

In just four years
, Luca Land has opened 12 locations across Saudi Arabia — becoming the nation’s most recognized and trusted destination for dog lovers. From themed experiences to permanent parks, Luca Land continues to lead the way in pet‑friendly innovation
.

Whether you’re a pet parent, an animal lover, or a passionate professional — Luca Land welcomes you to be part of a joyful, inclusive, and compassionate journey. Together, we’re building something extraordinary —
one paw at a time
.

We are seeking an experienced and creative Marketing Manager with a strong background in hospitality, food & beverage, and event marketing. This role will lead marketing strategies for seasonal events, high‑end dining experiences, and guest activations, ensuring maximum brand visibility, engagement, and revenue growth. The ideal candidate will combine strategic planning with hands‑on execution, working closely with internal teams to deliver memorable experiences that align with our brand vision.

• Team Leadership & Supervision Lead and motivate service teams to ensure efficient daily operations and high performance.
• Service Excellence & Quality Control Ensure consistent delivery of safety, quality, and service standards across all areas of operation.
• Staff Scheduling & Training Organize employee schedules and oversee onboarding, training, and continuous development programs.
• Operational Oversight Manage budgets, inventory, supplies, and vendor coordination to support seamless operations.
• Guest & Pet Experience Handle guest inquiries and concerns with professionalism and empathy, ensuring a positive experience for both guests and their pets.
• Process Improvement Continuously evaluate and improve operational workflows to enhance service quality, efficiency, and overall satisfaction.
• Health & Safety Compliance Ensure adherence to all health, safety, and cleanliness protocols for staff,…