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Service Excellence Lead - Ops & Analytics
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-03
Listing for:
stc
Full Time
position Listed on 2026-01-03
Job specializations:
-
Business
Operations Manager, Business Administration
Job Description & How to Apply Below
A leading telecommunications company is seeking a Service Excellence Assistant Manager based in Riyadh, Saudi Arabia. This role is crucial for ensuring high-quality service delivery to 'Special Services' customers, maintaining rigorous service-level agreements, and guaranteeing business continuity. The successful candidate will have at least 6 years of experience in the telecommunications sector and a Bachelor Degree in Engineering or Business Administration.
This full-time position involves collaborating closely with various teams to enhance operational efficiency and service quality through continuous improvement initiatives.
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