Client Growth Manager

Key Responsibilities

• Revenue Ownership
  • Own total revenue targets for assigned industries and accounts
  • Manage a balanced revenue mix across new client acquisition, upselling, cross‑selling, and renewals & contract expansions
  • Ensure gross margin targets through disciplined pricing
  • Maintain accurate sales forecasts and healthy pipeline coverage
  • Develop and execute annual growth strategies for assigned industries
  • Track and report performance against revenue and profitability targets
• New Business Development
  • Identify and pursue new logo opportunities within assigned industries
  • Build and manage a robust sales pipeline
  • Conduct prospecting, qualification and opportunity assessment
  • Lead proposal development, commercial negotiations and contract closure
• Account Growth & Expansion
  • Identify opportunities for additional services and solutions
  • Lead commercial discussions for scope extensions and renewals
  • Secure approvals and sign‑offs for expanded engagements
• Client Relationship Management
  • Serve as the executive‑level single point of contact (SPOC) for assigned accounts
  • Build trusted relationships with senior stakeholders and decision‑makers
  • Understand client business objectives and align solutions accordingly
  • Own client satisfaction, retention and long‑term account health
  • Manage escalations and resolve commercial conflicts
• Industry Leadership
  • Monitor market trends and emerging opportunities within assigned sectors
  • Position company capabilities and value propositions to meet industry needs
  • Act as the commercial authority for the assigned vertical
• Contract & Commercial Management
  • Own contract execution and commercial terms
  • Ensure agreements align with revenue and margin objectives
  • Coordinate with Finance on invoicing and collections as an escalation point
• Governance & Reporting
  • Prepare structured reports covering revenue performance, gross margin, client risks and growth opportunities
  • Provide early warning on commercial or relationship risks
  • Participate in executive reviews, steering committees and governance meetings
• Cross‑Functional Alignment
  • Collaborate strategically with Delivery, PMO, Product and Finance teams
  • Communicate client priorities and commercial objectives
  • Escalate risks without taking ownership of operational execution

• Bachelor s degree in Business, Marketing, Engineering, or a related field.
• 5+ years of experience in enterprise sales, account management, or business development.
• Proven ability to meet or exceed revenue and profitability targets.
• Strong commercial negotiation and contract management skills.
• Experience managing executive‑level client relationships.
• Excellent strategic thinking, analytical, and presentation skills.
• Strong understanding of sales forecasting and pipeline management.
• Experience in technology, consulting, or professional services is highly preferred.