Bids & Portals Coordinator - Arabic Speaker

Kroll is a leading global provider of risk and financial advisory solutions. Our professionals support clients across investigations, compliance, cyber and data resilience, financial advisory, valuation, restructuring and other specialist services. Kroll works with public and private companies, financial institutions, governments, regulators and other organisations around the world, combining deep expertise with technology-enabled solutions to help clients address complex risk, governance and business challenges.

As Kroll continues to grow across the Middle East, we are seeking a highly organized, detail-oriented Bids & Portals Coordinator to support client onboarding, supplier registrations, procurement portal management, and RFP/proposal responses across the region, primarily the UAE and KSA.

The successful candidate will be responsible for managing Kroll's registrations, ongoing compliance, and RFP responses across client procurement and supplier portals in the Middle East, with a primary focus on the UAE and KSA. This role will act as the central point of coordination between Kroll's client-facing teams, procurement contacts, finance, legal, compliance and operations teams to ensure Kroll is correctly registered, approved and enabled to respond to RFPs, receive purchase orders, submit invoices and maintain good standing with key clients.

The successful candidate will play a practical and commercially important role in reducing onboarding delays, improving the client experience and supporting revenue conversion across the region.

• Manage Kroll's supplier registrations across client procurement platforms in the UAE and wider Middle East.
• Maintain accurate and up-to-date company profiles on client portals, including business details, service categories, banking information, tax information and contact points.
• Act as a key point of contact between Kroll and client procurement teams across the Middle East.
• Monitor portal notifications, renewal requirements, compliance questionnaires and document expiry dates.
• Troubleshoot portal access, user permissions, account activation, password reset and workflow issues.
• Maintain a central tracker of all active, pending, expired and at‑risk client portal registrations.
• Align procurement portal management and supplier onboarding activities with the overall commercial objectives, growth strategy and operational priorities across the Middle East region.
• Develop and maintain standard operating procedures for client procurement portal management in the Middle East.
• Partner with the global bid management team on RFP best practice evolution and professional development initiatives.
• Stay informed of procurement regulations, compliance requirements and evolving portal standards across the UAE and Middle East region.
• Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security and other internal teams to obtain required information to maintain current and accurate corporate documentation required by client procurement teams.
• Coordinate with other internal teams to complete new supplier onboarding requests from clients.
• Support continuous improvement initiatives to streamline vendor onboarding, registration tracking and portal administration processes.

• End‑to‑end bid management of strategic RFP responses across all service lines, owning regular check‑ins and kick‑off calls.
• Reviewing and summarising requirements, defining workflows, and aligning responsibilities with SMEs.
• Collating CVs, credentials and legal commentary in line with RFP requirements.
• Collaborating with the global bid management team to support best practices for procurement portal management, supplier onboarding and RFP coordination across the Middle East.
• Assembling and finalising compelling and compliant responses.

• 2‑4+ years' experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations or commercial administration.
• Experience working with large corporate, government, semi‑government or professional services clients in the UAE, KSA…