Assistant Manager, Order Management

Role Overview

To support in driving end-to-end order management, sales planning and MIS reporting for the Passenger Vehicle business in the Kingdom of Saudi Arabia, the role ensures a seamless order-to-delivery cycle, accurate demand forecasting and data-driven decision-making across the sales organization to achieve volume, market share and profitability targets.

• Own the complete vehicle order lifecycle from booking to delivery ensuring accuracy, completeness and on-time fulfilment to customers and distributors.
• Coordinate with plant, port yard, logistics, PDI, finance and distributors to resolve order blocks, credit holds and dispatch issues.
• Manage vehicle allocation across regions, distributors and variants based on demand priority and stock availability.
• Drive SAP-based order processing hygiene ensuring data accuracy in master data, pricing, VIN tracking and dispatch records.
• Support development of monthly, quarterly and annual sales plans by region, model, variant and dealer.
• Build rolling demand forecasts with regional sales, product planning and other inputs.
• Analyze sales trends, market dynamics, competitor activity, fleet retail mix and seasonality.
• Deliver plan vs actual variance analysis with actionable insights.
• Support the S&OP Sales & Operations Planning cycle with consolidated inputs, scenario modelling and recommendations to leadership.
• Monitor channel partner health, stock days, sales velocity, retail vs wholesale mix, outstanding receivables, working capital cycles and dealer ROI.
• Support roll-out of dealer schemes, retail incentive programs, fleet B2B deals and trade policies; track compliance and effectiveness through periodic dealer reviews and field visits.
• Design and maintain dashboards covering retail wholesale performance, order book, dispatches, dealer stock, channel health and forecast accuracy using Power BI and Advanced Excel.
• Publish daily, weekly and monthly MIS to leadership.
• Automate recurring reports and build ad-hoc analyses for leadership reviews, principal OEM submissions and budget exercises.
• Maintain a single source of truth for all sales planning and distribution data.

• Hands‑on expertise in SAP (SD module) for order processing, pricing, allocation and dispatch reporting.
• Strong understanding of the order-to-delivery cycle in an automotive environment.
• Ability to build demand forecasts, sales plans and S&OP inputs using statistical and market-based methods.
• Strong grasp of variance analysis and forecast accuracy measurement.
• In-depth knowledge of dealer/distributor operations, channel economics, stock management, dealer ROI and trade scheme management in the PV segment.
• Advanced proficiency in MS Excel (Power Query, complex formulas, pivots, macros) and Power BI (data modelling, interactive dashboards) to deliver actionable business insights.
• Ability to lead small teams, manage cross-functional stakeholders (regional sales, SCM, finance) and communicate effectively at leadership levels.
• Degree in Business, Engineering, Supply Chain or a related filed. MBA or relevant certification will be an added advantage.
• 8+ years in a Similar Role in Automotive Business.