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Customer Care & Automation Lead

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Gathern | جاذر إن
Full Time position
Listed on 2026-06-23
Job specializations:
  • Business
    Business Analyst, Business Management & Consulting
Salary/Wage Range or Industry Benchmark: 120000 SAR Yearly SAR 120000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Performance & Automation Lead

Gathern | جاذر إن in Riyadh is seeking a professional to analyze and optimize performance metrics for their customer care teams. The role involves monitoring KPIs, analyzing trends, and implementing performance improvement strategies.

The ideal candidate will hold a Bachelor's degree in Business Administration and have over 4 years of experience in performance management. Strong skills in coaching and data analysis are essential for success in this position.

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