Senior Manager - Workers Welfare

As the Senior Worker Welfare Manager for the Entertainment Business Unit (EBU), you will play a pivotal role in ensuring that employment practices and worker welfare standards consistently meet the highest industry and ethical benchmarks.

In this role you will educate and motivate contractors, foster collaborative relationships with contractors, supervision consultants, and Qiddiya Investment Company project teams, and contribute to the successful delivery of Qiddiya City. You will develop and implement strategic and tactical plans, design risk‑based assurance plans, conduct inspections, serve as a technical expert, monitor improvements, track non‑compliance issues, attend high‑level meetings, conduct training, evaluate pre‑qualification and tender processes, lead forums, attend grievance committees, manage hotline cases, participate in audits, and perform other related duties.

• Educate and motivate contractors to enhance compliance levels.
• Offer expert advice for continuous improvement.
• Foster collaborative relationships with contractors, supervision consultants and Qiddiya Investment Company project teams.
• Contribute to the successful delivery of Qiddiya City.
• Develop and implement EBU strategic and tactical plans and initiatives for worker accommodation and welfare.
• Develop and undertake a risk‑based EBU worker welfare and accommodation assurance plan.
• Conduct on‑site and off‑site worker welfare and accommodation inspections, including employment practices, through fieldwork and interviews with workers and employers to measure compliance against Ministry of Human Resources and Social Development regulations and Qiddiya Worker Welfare Requirements.
• Serve as the EBU technical expert on Qiddiya Worker Welfare and Workers Accommodation Requirements, providing advice on best practices and recommending improvements to contractor management.
• Monitor and follow up on the implementation of recommended improvements to ensure compliance and effectiveness.
• Track, report and close out Worker Welfare and Employment Practices non‑compliance issues.
• Attend and present Worker Welfare requirements at high‑level contractor mobilization meetings.
• Conduct training sessions for relevant contractor personnel to ensure adherence to the standards.
• Conduct Worker Welfare evaluations as part of the pre‑qualification and tender process.
• Implement and lead EBU Worker Welfare Forums and support Qiddiya‑wide WW Forum Programs.
• Establish and attend monthly Grievance Committee meetings.
• Assure contractors manage, log and adequately close out workers grievance cases lodged via the Hotline.
• Participate in third‑party internal and external audit processes as required.
• Perform other responsibilities as required, including participating in corporate working groups related to this position.

• Bachelor’s degree in Human Resources Management or a relevant level 6 Health and Safety qualification, undergraduate or postgraduate degree.
• Preferably a member of a relevant Chartered Institute, e.g. CIPD, IOSH.
• Extensive knowledge of Saudi Arabian legislation and associated codes/requirements.
• Minimum of 10 years experience in industry and the field of worker welfare, labor rights or similar expertise, preferably in the GCC.
• Experience working in a multicultural environment and an understanding of cultural differences, particularly in the context of worker welfare.
• Valid KSA driver’s licence.
• Knowledge of the language(s) spoken by migrant workers desirable (preferably Hindi, Urdu and/or Bengali). Arabic will be an advantage.
• Clear written and oral communication skills with excellent attention to detail.
• Analytical ability to interpret audit results.
• Competent collaborator and skilled cross‑functional communicator.
• Proven ability to work with minimal supervision using sound judgment and initiative.
• Ability to prioritise and react effectively based on performance within their scope of work.