Senior Manager
Listed on 2026-07-11
-
Business
Operations Management, Business Intelligence
Lead performance monitoring and evaluation of O&M Contractors against contractual requirements. Track, analyze, and report operational performance metrics and KPIs. Identify deviations from targeted performance levels and recommend corrective actions. Ensure O&M Contractors propose and implement effective performance improvement measures. Monitor, audit, and report on the KPI regime and compliance levels. Develop performance frameworks, dashboards, and reporting systems. Oversee operations planning, especially within driverless metro environments.
Conduct performance reviews and audits across all operational areas. Coordinate with contractors and stakeholders to improve service delivery and efficiency. Provide data‑driven insights to support decision‑making and strategic improvements. Ensure alignment of operational performance with Employer’s objectives. Prepare and present performance reports to senior management and stakeholders.
- Bachelor’s degree in Business Administration, Operations Management, or related field
- Minimum 15 years of experience in performance management or operations
- Strong experience in monitoring and managing KPIs within large infrastructure or railway projects
- Proven experience in driverless metro or automated transit systems
- Strong analytical, problem‑solving, and decision‑making skills
- Experience in operations planning and performance improvement strategies
- Ability to evaluate complex performance data and implement corrective actions
- Strong stakeholder management and coordination skills
- Excellent communication, presentation, and reporting abilities
- Proficiency in performance management tools and data analysis.
- performance monitoring
- KPI analysis
- performance improvement
- operations planning
- data analysis
- performance frameworks
- reporting systems
- auditing
- driverless metro systems
- automated transit systems
- analytical skills
- problem‑solving skills
- decision‑making skills
- stakeholder management
- coordination skills
- communication skills
- presentation skills
- reporting abilities
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).