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Senior Product Manager, AI-Powered Customer Service

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Lucidya | لوسيديا
Full Time position
Listed on 2026-07-13
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 420000 - 660000 SAR Yearly SAR 420000.00 660000.00 YEAR
Job Description & How to Apply Below

Lucidya is seeking a Principal Product Manager for the Customer Service Suite to own strategy, roadmaps, and omni-channel experiences. You will guide Omni Serv, mobile experience, and AI features that empower support teams to operate smarter with measurable impact.

You’ll spend time with customers to understand workflows, prioritize initiatives, and drive execution with Engineering and Design, shaping products that deliver real customer value across the region.

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Position Requirements
10+ Years work experience
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