Transformation Lead - Intercontinental Hub

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life‑changing medicines, strengthen how health is understood and managed, and support the communities we serve.

This is hard, urgent, self‑less work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

ICH Countries (Brazil, Colombia, Mexico, Gulf, KSA, Turkey, Australia, New Zealand, Taiwan, Korea, Alliance countries)

YES

AVP, ICH Strategic Capabilities & Transformation

None – delivers through peer coaching and collaborative execution

The Intercontinental Hub (ICH) is part of Lilly’s International Business Unit (IBU) and represents a cluster of emerging and high‑potential geographies including geographies with full‑scale affiliate operations, distribution & promotion markets and hybrid partnership structures. These markets have complex environments that require deep technical expertise, agility and ability to work across different environments simultaneously. These markets represent close to 100 million people and are critical for expanding patient access and accelerating revenue growth globally.

The ICH Transformation Lead is a pivotal standing role within the ICX Office, responsible for orchestrating organizational change, ensuring execution accountability, and building the governance infrastructure that allows all ICX capabilities to perform nning both commercial and medical domains, this role drives efficiency, standardizes operating processes, and sustains the ICH target operating model across all affiliates. The role reports to the AVP, ICH Strategic Capabilities & Transformation and collaborates closely with GMs, Country Medical Heads, IBU functional leaders, and Global counterparts.

• Education – Bachelor’s degree required;
  Master’s degree or MBA preferred
• 10+ years’ of commercial business experience across sales, marketing or medical within the pharma industry
• Strong project management skills with a bias for speed and execution; broad, cross‑functional knowledge of key business processes: field team operations, business planning, brand planning
• Demonstrated success in team culture‑building across geographically distributed teams; international or multi‑country experience required
• English – business level required;
  Spanish and/or additional regional language preferred

• Work with GMs, CMOs, and ICX Functional Leads to develop a transformation agenda aligned to key strategic pillars across ICH
• Identify opportunities to drive reach and scale across ICH markets; develop key measures of success to track strategic pillars and monthly objectives
• Establish a system of high accountability aligned with ICH productivity and execution goals
• Contribute to affiliate and ICH strategy development as a cross‑functional thought partner

• Establish clear decision rights and governance rhythms across ICH affiliates; standardize IBU escalation and approval pathways
• Define and embed the target ICH operating model; align resource allocation to strategic priorities and ensure transformation is sequenced and sustainable
• Implement consistent KPIs and performance cadence across ICH; align governance with ambassador and CMO structures
• Chair and coordinate key ICH governance meetings, including ICH Leadership Committee (LMC) and Medical Management Committee (MMC) as needed

• Identify and eliminate process duplication across markets; reduce reporting overhead and coordination friction
• Streamline capability allocation using maturity data from the ICH capabilities assessment
• Deliver on key productivity initiatives; facilitate affiliate and ICH business case capability development
• Conduct…