Senior Program Manager, AGS KSA

Description

The MENAT Strategic Initiatives team drives cross-region programs in the Middle East, North Africa, and Turkey that accelerate cloud adoption, deepen customer engagement, and create measurable market impact. In alignment with Saudi Vision 2030's goals for economic diversification, digital transformation, and local talent development, we are expanding our presence in the Kingdom of Saudi Arabia.

The MENAT Strategic Initiatives team drives cross-region programs in the Middle East, North Africa, and Turkey that accelerate cloud adoption, deepen customer engagement, and create measurable market impact. In alignment with Saudi Vision 2030's goals for economic diversification, digital transformation, and local talent development, we are expanding our presence in the Kingdom of Saudi Arabia.

We are looking for a Program Manager based in KSA who is hands-on, comfortable with ambiguity, and can operate independently across multiple work streams. This role requires daily interaction with senior leadership (Directors, VPs) and external stakeholders (C-suite customers, government officials, partners). You will be at the centre of execution, not observing from the sidelines.

A key aspect of this role is the ability to influence without authority. You will work across sales, professional services, partner, marketing, and public sector teams—none of which report to you—yet you will need to drive them towards shared outcomes. This requires earning trust, communicating with precision, and holding teams accountable through clarity rather than hierarchy.

You will be responsible for articulating program progress, risks, and decisions to leadership in a way that is concise, data-informed, and actionable. Whether it is a weekly business review, a campaign readout, an executive briefing, or a government engagement, you will connect strategy to execution for your stakeholders.

• Define program scope, milestones, success metrics, and delivery timelines for cross-region initiatives with a focus on KSA market priorities
• Build and maintain program plans and governance frameworks that keep complex programs on track
• Drive end-to-end delivery from ideation through launch, iteration, and scale
• Proactively identify risks and blockers, elevate early, and propose mitigation paths
• Coordinate with local KSA stakeholders, government entities, and regulatory bodies to ensure program compliance and alignment with national priorities

• Engage with senior internal leaders (Directors, GMs, VPs) and external executives—including Saudi government officials and C-suite customers—to drive alignment on priorities and resources
• Navigate matrixed organisations to build consensus and secure commitments without direct authority
• Serve as the connective tissue between sales, professional services, partner, marketing, and public sector teams
• Represent the team in cross-functional forums, leadership reviews, and customer-facing engagements
• Build and maintain relationships with Saudi public sector entities, semi-government organisations, and strategic partners

• Facilitate leadership reporting by producing crisp, data-driven status updates, dashboards, and narrative documents (e.g. weekly business reviews, MBRs, QBRs)
• Translate complex program details into clear executive summaries appropriate for VP-level and above
• Document decisions, action items, and follow-ups; drive accountability across teams
• Write compelling narratives (6-pagers, PR/FAQs, strategy documents) aligned to Amazon's writing culture

• Establish scalable mechanisms such as cadences, templates, tooling, and reporting frameworks that increase team velocity
• Manage budgets, vendor relationships, and procurement processes where applicable
• Analyse data (pipeline, coverage, program metrics) to surface insights and drive decisions
• Continuously improve processes through retrospectives, automation, and simplification
• Support Saudization targets by identifying opportunities for local talent development and knowledge transfer within program teams