Project Manager, Business Analyst, Operations Management

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit

About Global Blue:
Global Blue by Shift4 is the industry leader in Tax Free Shopping solutions, simplifying the tax refund process for international travelers and driving revenue for retailers through a fully integrated commerce experience. As a business partner for the shopping journey, we seamlessly connect shoppers and brands worldwide, powering over 40 million transactions each year. For more information, please visit  and

As a Project Manager, you will be responsible for the timely implementation and delivery of assigned projects and processes. You’ll plan, coordinate, report, and ensure smooth handover to the business, while building strong relationships across internal organizations and supporting country teams. Every action has an impact.

• Delivering assigned projects and taking corrective actions when results deviate from expectations.
• Driving initiatives to achieve objectives, minimize risks, and improve team quality.
• Ensuring high-quality execution of one-time projects and process changes.
• Supporting financial business cases with data analysis and research.
• Setting up project governance, reporting, and templates.
• Coordinating with Commercial, MS, Finance, and Operations teams to define priorities and gather insights.
• Monitoring schedules, budgets, and logging project information.
• Establishing policies, procedures, and training materials.
• Driving cross-functional alignment and smooth execution across departments.
• Identifying risks, bottlenecks, and dependencies, and developing mitigation strategies.
• Communicating updates and outcomes clearly to senior management and stakeholders.
• Promoting continuous improvement through lessons learned and enhancements.
• Leading or supporting change management initiatives for adoption of new processes and tools.

• Organized and structured with strong attention to details
• Strong analytical skills
• Data analysis (export high volumes of data from Microstrategy), structure data, and build financial models to ease decision-making
• Capacity to draft specs around financial flows (operational systems/accounting)
• Experience in interfacing with clients (as we will be talking to Zatca)
• Good understanding of technology
• Strong capacities to lead and coordinate projects with internal (up to Senior Management level) and external stakeholders.
• Autonomous, self-motivated, and a proactive problem solver, but also a collaborative team player.
• Fluent in English.

• Good skills in PPT and Excel.
• Knowledge of Micro Strategy and Salesforce would be a plus.

Ideally Master’s degree in economics, project management Experience 5 to 8 years’ experience in Project Management in an international environment

Be part of a large international multicultural company with career opportunities abroad. Flexible Work Environment: balanced work remotely and from our offices. Training & Development:
Access to ongoing training and professional development resources. At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation.

As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or…