Consumer Prepaid Manager

This is an exciting opportunity for an experienced commercial and marketing professional to lead the growth and development of the Consumer Prepaid portfolio. In this role, you will shape compelling prepaid products, propositions, pricing strategies, and campaigns designed to drive customer acquisition, engagement, and revenue growth.

As a Consumer Prepaid Manager
, you will be responsible for managing and growing the Consumer Prepaid portfolio through the development and implementation of commercially compelling products, services, propositions, and campaigns. You will identify customer and market opportunities, optimize pricing and customer journeys, and use data-driven insights to improve commercial performance.

The role requires strong cross-functional collaboration with Marketing, Product, Commercial, Operations, and other stakeholders to ensure initiatives are effectively planned, launched, and executed on time while continuously monitoring performance and identifying opportunities for optimization.

• Own the development and rollout of prepaid offers, bundles, propositions, and promotional campaigns that drive customer acquisition, engagement, and revenue growth.
• Identify customer and market needs, trends, and opportunities within the Consumer Prepaid segment.
• Develop digital-first customer propositions and smart pricing strategies to enhance competitiveness and commercial performance.
• Conduct ongoing research and analysis of the prepaid voice market to identify growth opportunities and emerging trends.
• Ensure prepaid products and propositions remain relevant, competitive, and aligned with customer expectations.

• Prepare product documentation required for new product and tariff launches, including Business Case Proposals, Communication Briefs, Regulatory Briefs, and training materials
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• Coordinate with relevant stakeholders to ensure products, tariffs, and campaigns are properly planned, approved, and implemented.
• Support end-to-end product and campaign launches, ensuring readiness across all relevant customer and business touchpoints.
• Monitor launch performance and recommend improvements based on customer feedback, market developments, and business results.

• Design and drive the execution of customer journeys and experiences across all relevant customer touchpoints.
• Identify opportunities to simplify and enhance customer interactions throughout the prepaid lifecycle.
• Ensure customer propositions and journeys are aligned with business objectives and customer needs.
• Leverage customer insights and behavioral data to improve engagement, retention, and overall customer experience.

• Define and monitor Consumer Prepaid segment performance through periodic business reviews.
• Conduct detailed performance analysis using data, market research, and customer insights to identify trends and opportunities.
• Utilize strong analytical and problem-solving skills to interpret market trends, customer behavior, and business performance.
• Develop data-backed recommendations to optimize products, pricing, campaigns, and overall commercial outcomes.
• Continuously monitor the performance of initiatives and identify opportunities for improvement.

• Work closely with cross-functional teams to ensure initiatives are effectively planned, aligned, and executed consistently and on time.
• Coordinate with internal stakeholders to ensure commercial, operational, regulatory, and customer requirements are addressed.
• Communicate initiatives, priorities, and performance updates effectively to relevant stakeholders.
• Build strong relationships across teams to facilitate effective execution and achieve business objectives.

• Bachelor’s degree in Business Administration, Marketing, or a related field
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• 6–8 years of relevant experience in Segment Marketing, preferably within the Consumer segment.
• Strong understanding of product management, pricing, customer segmentation, and commercial proposition development
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• Strong knowledge of the Consumer Prepaid and…