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Principal Product Leader, AI-Driven CX & Service
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-08-31
Listing for:
Lucidya
Full Time
position Listed on 2026-08-31
Job specializations:
-
Business
Product Manager
Job Description & How to Apply Below
Lucidya is seeking a Principal Product Manager to lead the Customer Service Suite, including Omni Serv and AI-powered capabilities that enable support teams to work smarter. You will define where the product goes, balance priorities, and partner across teams to deliver meaningful customer value.
You will spend time with customers and stakeholders to translate insights into scalable product improvements, shaping experiences used by thousands of users daily.
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