Change Management Manager

Change Strategy & Planning:

• Develop comprehensive change management strategies and plans for major strategic and transformation initiatives
• Assess the organizational impact of proposed changes across people, processes, technology, governance, and ways of working
• Develop change roadmaps aligned with project implementation plans and strategic objectives
• Identify change dependencies, organizational readiness requirements, and potential barriers to adoption
• Define clear change objectives, success measures, and adoption targets for each initiative

• Conduct structured change impact assessments across affected departments, roles, processes, and stakeholder groups
• Assess organizational readiness before major implementations, launches, or operating-model changes
• Identify resistance risks and develop mitigation actions
• Establish mechanisms to continuously monitor employee readiness, sentiment, and adoption
• Work with project teams to ensure operational implications are understood before implementation

• Identify key stakeholders and develop stakeholder engagement strategies basedinfluence, impact, and level of support
• Build strong relationships with senior executives, hospital leadership, physicians, clinical teams, nursing, corporate functions, and other affected stakeholders
• Support executives and senior leaders in acting as visible sponsors and advocates for transformation
• Facilitate workshops, leadership sessions, and stakeholder alignment meetings
• Establish and manage networks of change champions across hospitals, departments, and functions

• Develop change communication strategies and communication calendars for transformation programs
• Translate complex transformation and technology initiatives into clear, practical messages for employees
• Develop communication materials including executive messages, presentations, FAQs, newsletters, awareness campaigns, and launch materials
• Coordinate with Corporate Communications and relevant departments to ensure consistent messaging
• Design engagement activities that build understanding, participation, and ownership of change

• Identify capability and training requirements resulting from new technologies, processes, systems, or operating models
• Work with HR, Learning & Development, subject-matter experts, and project teams to develop appropriate training programs
• Support development of training materials, user guides, toolkits, and other adoption resources
• Coordinate train-the-trainer and change-champion programs where appropriate
• Assess training effectiveness and recommend corrective interventions where adoption remains low

• Support organizational adoption of digital platforms, automation, analytics, AI, and other emerging technologies across Health
• Work closely with Digital, IT, AI, and business teams to understand how new solutions will affect existing roles and workflows
• Help clinical and corporate teams understand the practical benefits and implications of AI-enabled transformation
• Develop adoption strategies that address employee concerns regarding technology, changing responsibilities, and new ways of working
• Promote responsible and sustainable adoption of new digital and AI capabilities within day-to-day operations

• Support changes to organizational structures, roles, governance mechanisms, decision rights, processes, and ways of working
• Identify behavioral changes required to achieve transformation objectives
• Develop interventions that reinforce desired behaviors and strengthen accountability
• Partner with HR on organizational design, leadership alignment, performance management, and capability-development initiatives where required
• Help embed a culture of continuous improvement, innovation, collaboration, and accountability

• Integrate change management activities into overall program and project plans
• Work closely with Transformation Office / PMO teams to ensure change-related milestones are incorporated into implementation plans
• Maintain change management trackers covering stakeholders,…