Finance Operations - Reconciliation Lead

Who Are We

HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.

HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments, HALA Cashier and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.

Founded in 2017, HALA is currently duly licensed by the Saudi Arabian Central Bank as well as the Financials Services Regulatory Authority (FSRA) in Abu Dhabi Global Market.

Bachelor Degree in Accounting, Finance, Business Administration or equivalent fields of studies

The education levels can be replaced by years of experience

Five (5) to eight (8) years of experience in a similar role

• Computer
  
  Skills:
  
  Proficient in Microsoft Office Tools and computerized ledger system
• Languages:
  
  Fluent in English and Arabic
• Certified Public Accountant (CPA) designation preferred

• Self-Actualization & Fulfilment:
  Proficiency Level – INTERMEDIATE
• Team Synergy & Development:
  Proficiency Level - INTERMEDIATE
• Entrepreneurial Mindset & Drive:
  Proficiency Level – INTERMEDIATE
• Business Acumen & Diligence:
  Proficiency Level - INTERMEDIATE

• Support the other departments to fix the customers’ issues
• Lead the reconciliation and balancing analysis on pool accounts and customer transactions
• Ensure accurate summary reconciliation reports are generated in a timely manner and highlight required actions
• Take proper actions as required including investigating transactions, bank interface issues, or customer claims
• Work closely with other departments, especially with the Digital, Safeguarding, and Customer Care to resolve any reconciliation or customer claim issues
• Resolve promptly and/or escape any risks not addressed
• Recommend and implement process improvements to increase the efficiency and accuracy of daily and periodic reconciliation processes
• Ensure reconciliation controls and processes are up to date
• Coordinate to collect data, check its integrity and summarize it
• Run models, verify their applicability, analyze them then communicate results
• Maintain and upgrade knowledge of the core aspects of banking and accounting reconciliation
• Prepare general ledger reconciliations for a financial institution
• Perform ad-hoc requests and special projects

We believe you will love working at HALA!

• We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.
• We offer highly competitive compensation packages, including the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in an hyper‑growth environment.
• Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
• You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.

If you think you have what it takes to join a remarkable team #