Finance Operations Expert

About Tap

Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.

Great ideas aren't enough. To build a truly global business, we need great experiences. Join our operations team and help build, operate, and scale our customer, financial and administrative operations across the Middle East and beyond. Yalla! let's do this

• Perform reconciliations between Internal systems, Payment Gateways and Banks
• Ensure Refunds/Chargebacks are processed on time. Collaborate and maintain a healthy relationship with the Acquirer Bank (s) for timely processing
• Conduct Internal Controls review and reconciliation between the sales captured on Operation System against the payment gateways to identify the range/level of difference
• Execute Internal Controls & Reviews of existing and new merchants onboarded within Tap from a Finance perspective to avoid probable Monetary issues
• Act as a Liaison between the merchants and the acquirer banks and various functional departments within the firm
• Participate in meetings and discussions on collaboration, processes, technical front and implement best practices
• Comply with the Internal Finance Operating procedures and rules and regulations
• Carry out other duties, as assigned based on the demands of the business and growth of the role

• Up to 3 years of role-specific experience in Financial Services/Fintech/High-Growth Startups
• Preferred degree, but real-world experience is also accepted.
• Ability to establish credibility and internal relationships
• Understanding of client/merchant/stakeholder care
• Awareness of how your role supports the business
• Enthusiasm for working in a growing fintech
• Strong proficiency in Microsoft Excel and financial software.
• Ability to work in a team and follow daily tasks
• Skills and knowledge to actively participate in meetings
• Ability to deliver work on time
• Problem-solving and quick-thinking skills
• Ability to organize information and ask relevant questions
• Strong communication skills in English, with a preference for Arabic language ability