Authorisation & Fraud Consultant

Job Title

Authorisation & Fraud Consultant – Term: 12 months,

Location:

Riyadh, KSA, Division:
Credit Cards,

Reports to:

Head of Cards

Support the Credit Cards business by optimizing authorization performance, fraud controls, and portfolio health, ensuring a balance between customer experience, approval rates, risk management, and fraud prevention.

• Develop a deep understanding of the bank's credit card portfolio, including customer segments, spend behavior, and lifecycle performance.
• Drive authorization optimization strategies to improve approval rates across the issuing portfolio while maintaining risk thresholds.
• Analyze authorization declines, codes, patterns, and drivers to identify opportunities to reduce false declines and enhance customer experience.
• Collaborate with fraud and risk teams to optimize fraud rules and controls without negatively impacting genuine transaction approvals.
• Monitor and report on key issuing KPIs: approval rates, decline rates, fraud rates, and portfolio performance metrics.
• Provide data‑driven insights and analytics to support decision‑making across cards business, risk, and operations teams.
• Enhance reporting dashboards/MIS for the issuing portfolio, focusing on authorization performance and fraud trends.
• Act as the interface between Mastercard and issuer stakeholders (cards business, risk, fraud, operations) to ensure alignment on initiatives and outcomes.
• Support implementation of authorization and fraud optimization use cases and recommendations within the issuing environment.
• Establish governance cadence with stakeholders to track performance, outcomes, and ongoing enhancements.
• Coordinate with Mastercard teams to incorporate best practices and global insights into the issuing portfolio.
• Ensure effective knowledge transfer and capability building within the bank's cards and fraud teams.

• 10-12 years of experience in cards issuing, fraud risk, and authorization management.
• Strong understanding of credit cards issuing business lifecycle (activation, usage, retention, spend growth).
• Proven experience managing authorization strategies and fraud controls in issuing environments.
• Familiarity with fraud and authorization platforms.
• Ability to translate analytics into actionable portfolio‑level interventions.
• Experience working closely with cards business teams (not just acquisition/sales).
• Strong stakeholder management across risk, fraud, and cards portfolio teams.
• Awareness of SAMA regulations around fraud reporting & liability.
• Experience in local market fraud trends (KSA/GCC).
• Understanding of compliance vs business trade‑offs.
• Must have worked in a bank and demonstrated good understanding of cards business, authorisation, and fraud systems.