Collections Manager

Job purpose is to enhance collection and cash conversion cycle through proper control on the branch accounts receivables and to be in line with the credit policy of the Company.

• Assist in the setting up of the credit control & Collection system in the region.
• Ensure that debts are paid in a timely manner.
• Meet cash and debtor day targets set by Company.
• Chase overdue invoices by telephone, email , letter & visits within agreed timescales.
• Maintain accurate records of all chasing activity.
• Regular meetings with collectors to ensure all relevant debts are managed as necessary.
• Organize, support and develop cash & collection process
• Responsible for all accounts receivable operations
• Manage and administer customer accounts including account reconciliations by submitting monthly balance confirmation as per Company requirement.
• Establish and maintain effective Internal and External working relationships; including Operations, Finance and Customer Relationships.
• Lead resolution of Customer disputes with assistance of Regional team and HO Support.

• Diploma OR degree in Finance & Accounting / Business Management
• Minimum 5-10 years of experience in Account Receivable & Collection Activity.

• High standard of numeracy, accuracy with attention to detail.
• Good keyboard skills and competence of Word, Excel and Outlook are required.
• Outgoing and confident personality who is able to operate at all levels.
• Strong organizational and time management skills.
• Ability to recognize potential risks to the Firm that should be escalated.