Saudization Claims Executive | Al-Futtaim Automotive | BYD | Body Shop

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

The role will support receivables management, credit control activities, claims tracking, MIS reporting, and customer outstanding reviews across the business. Reporting to the Regional Manager / Head of Body & Paint, the successful candidate will work closely with the Credit Control team, Business Unit Finance Manager, Finance Shared Services, and internal stakeholders to ensure timely invoicing, effective collections, accurate reporting, and improved receivables performance.

• Support the Regional Manager in reviewing existing processes and recommending improvements to ensure timely invoicing and collection.
• Prepare, review, and share MIS reports on receivables by division and customer.
• Monitor customer outstanding balances and support the development of appropriate payment plans where required.
• Provide insights and analysis to help identify areas of concern, overdue balances, disputed customer accounts, and collection risks.
• Prepare and report key performance indicators for each division and regularly review performance with the Credit Control Manager / Regional Manager and Business Unit Finance Manager.
• Work closely with Finance Shared Services on debtor reports, accounting updates, reconciliations, and receivables monitoring.
• Support month-end activities including rebate accruals and accounts receivable provisioning.
• Assist in developing collection strategies and action plans to improve overdue performance.
• Maintain accurate data, reports, and records while ensuring confidentiality and compliance with company policies.
• Collaborate with internal teams to create an open, honest, and performance-driven working environment.

• Ability to review receivables data, prepare MIS reports, identify overdue trends, and provide actionable insights.
• Understanding of invoicing, collections, debtor reports, reconciliations, payment plans, and AR provisioning.
• Ability to work effectively with Credit Control, Finance Shared Services, BUFM, Regional Manager, and customers to resolve outstanding issues.
• Ability to manage sensitive financial information accurately while maintaining integrity, compliance, and data control.

• Bachelor’s degree in Commerce, Accounting, Finance, or a related discipline.
• Minimum 3 years’ experience in receivables management, credit control, claims, finance operations, or a similar role within a large organisation.
• Experience in automotive, parts, dealer operations, or Body & Paint business is an advantage.
• Strong analytical and reporting skills with the ability to interpret financial data and highlight key insights.
• Excellent verbal and written communication skills.
• Strong stakeholder management skills with the ability to work across departments and levels.
• High level of computer literacy; SAP knowledge will be an added advantage.

A major division of the UAE-based Al-Futtaim Group of companies,
Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s…