Business Coordinator

Experienced and well-organized Home Business Coordinator shall provide the necessary support to the Home patients, Nurses, and commercial team. The candidate will become the point of reference for colleagues and customers alike, by keeping schedules, coordinating deliveries and providing feedback, documentation, and information.

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision - “Creating a future worth living. For patients. Worldwide. Every day”—we work with purpose and compassion, supported by a global team of over 110,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities

• We Connect across teams and borders to deliver excellence together

• We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

As a Center of Excellence, Commercial Business Services (CBS) drives commercial excellence across Care Enablement. The team delivers market insights, health economics expertise, brand management, and validated marketing and sales strategies. CBS leads the development of commercial tools, processes, and training to support market access, strategic product positioning, and enhance the global customer experience. Join our passionate team and help shape healthcare worldwide!

Join Fresenius Medical Care and become part of a global healthcare organization dedicated to improving the quality of life of patients every day. As a Home Business Coordinator, you will play a key role in coordinating patient services, supporting home care operations, and ensuring seamless communication between patients, healthcare professionals, and internal teams.

This is an excellent opportunity for healthcare graduates looking to start or develop their careers in a dynamic and patient-focused environment.

• Coordinate home care service requests and patient deliveries.
• Communicate effectively with patients, nurses, healthcare providers, and internal teams.
• Support commercial and operational activities related to home healthcare services.
• Prepare quotations, reports, and business documentation.
• Monitor orders and ensure timely processing and follow-up.
• Manage customer and product information within SAP.
• Provide administrative and after-sales support to patients and customers.
• Track team performance and contribute to process improvements.
• Ensure compliance with company policies and healthcare regulations.

Bachelor's degree in one of the following fields:

• Nursing (preferred)
• Public Health
• Health Sciences
• Social Work
• Pharmacy
• Other Healthcare-related disciplines

• No previous experience required.
• Full training will be provided.
• Experience in patient coordination, healthcare administration, or customer support is considered an advantage.

• Strong patient-focused mindset.
• Native or professional proficiency in Arabic.
• Intermediate English (B1-B2) for emails, reports, and communication within the company.
• Good knowledge of Microsoft Office, particularly Word and Excel.
• Excellent communication and organizational skills.
• Ability to work independently and as…