Quality Coordinator

Reporting Line

Reports to:

Director of Quality Management Department.

Responsible for the coordination of the documentation process.

• Plan, develop and design policies and procedures as per Canadian standards in consultation with concerned teams/departments.
• Review hospital‑wide or departmental policies.
• Avoid duplication or contradiction between policies.
• Track the authorization and approval of policies, manuals and forms.
• Identify needs for developing new policies.
• Provide support and act as a resource person to the facilities within the hospital for documentation issues.
• Report compliance status of the documentation within the facility.
• Assist in design control and amendment of all documentation in the hospital.
• Ensure that agreements of concurrence between departments are in place.
• Ensure that all policies, forms and manuals are standardized across university hospitals.
• Act as a resource unit for policies as demanded by different areas.
• Monitor timely update/review of the Job Description s and credentials.
• Review forms as hospital‑wide or departmental.
• Review medical files as open and closed.
• Develop quality guideline/check list for documentation review.
• Maintain confidentiality at all times.
• Perform any other duties as assigned by the Quality Management Director.

• Bachelor Degree in Medicine / Nursing / Pharmacy.
• Certificate in Health Care Quality Management.

• Minimum 2 years recent experience in a Quality Department as Quality Coordinator / Facilitator.
• At least 1 year experience in Documentation Management.

• Current knowledge of accreditation standards – Canadian.
• Excellent verbal and written skills in English.
• Computer skills:
  Microsoft Office.
• Presentation skills – preferred.