Clinical Technical Specialist

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives.

Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.

Location:

Abha, Saudi Arabia
Field-based role supporting the South Region

Help healthcare professionals deliver better hearing outcomes

Cochlear develops implantable hearing solutions that help people experience a world of sound. We are looking for a Clinical Technical Specialist to provide expert support to surgeons, audiologists and other healthcare professionals across the South Region of Saudi Arabia.

Based in Abha, you will act as a trusted clinical and technical partner to customers. Your work will span the patient journey, from pre-surgical planning and procedure support to device programming, clinical education and ongoing troubleshooting.

This opportunity combines clinical expertise, education and long-term customer partnership. It will suit someone who enjoys working directly with healthcare professionals and wants to help build sustainable hearing-care capabilities across the region.

In this role, you will:

• Provide clinical and technical guidance across Cochlear’s cochlear implant and acoustic hearing solutions.
• Support surgeons and clinical teams with surgical planning, procedures, device programming, troubleshooting and patient-outcome optimisation.
• Provide pre-operative consultation, intra-operative technical assistance and appropriate post-operative follow-up.
• Design and deliver practical training for surgeons, audiologists, speech therapists and clinical support teams.
• Facilitate workshops, hands-on sessions and clinical education programmes.
• Support the introduction and effective use of new products and software.
• Build trusted relationships with healthcare professionals, clinical champions and other stakeholders.
• Contribute clinical expertise to account planning, tenders, reimbursement discussions and market-development opportunities.
• Represent Cochlear at relevant professional meetings, conferences and educational events.
• Maintain accurate activity and case-support records.
• Work in accordance with Cochlear’s quality and safety procedures, relevant ethical standards and applicable regulatory requirements.

This is a highly mobile field position involving extensive travel across the South Region, including overnight travel and possible travel elsewhere in Saudi Arabia.

You will have:

• A degree in audiology, biomedical engineering, healthcare sciences or another relevant field, with audiology highly preferred.
• Two to three years of relevant experience in clinical audiology or a clinical, technical or customer-facing healthcare environment.
• Experience supporting surgical procedures or working in surgical environments.
• Strong presentation, training and communication skills.
• Professional fluency in Arabic and English.
• The ability to build credible, lasting relationships with healthcare professionals.
• The confidence to work independently and manage changing priorities across a field-based territory.
• A valid driving licence, or the ability to obtain the locally required licence.
• The willingness and flexibility to travel extensively.

Audiologists must hold a current Saudi Commission for Health Specialties (SCFHS) audiology licence.

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