Concierge Agent, Four Seasons Hotel

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

An architectural icon in the heart of Saudi Arabia's vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.

Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons' policies.

Prime location in the heart of the capital, nestled within the iconic 99‑storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light‑filled rooms, including 39 luxurious suites.

Area of responsibility is Concierge.

The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.

Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square metres (77,640 square feet) of space, making them the perfect choice for a wide range of events.

Nestled within our establishment, our world‑class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high‑end facilities and a meticulously outfitted fitness centre.

• This role is offered on a local hire basis in accordance with Saudi Labor Law.
• 1 year of front office or related work experience is preferred.
• Previous experience with Opera PMS preferred.
• Ability to quickly and positively establish rapport is required
• Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.
• Strong command of the English language, both written and oral are required
• Excellent commitment to service and teamwork.
• Ability to obtain a clean criminal record check.
• As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays..
• Great attention to detail and the ability to work in a fast‑paced environment.
• On the job training is provided

• Competitive Net Salary in a Tax-Free Environment
• Competitive housing allowance
• Transportation Allowance
• 21 days' vacation
• 10 days Public Holidays per year
• Paid home leave tickets.
• Complimentary employee meals
• Medical Insurance
• Life Insurance
• Employee Assistance Program
• Worldwide Complimentary Room Nights with Four Seasons
• Laundry/dry cleaning for provided for work attire.
• Growth & Development opportunities