Steward Supervisor​/Commi Chef

Job Description

We are seeking a Stewarding Supervisor to lead the stewarding department, ensuring a clean, efficient kitchen environment that supports our chefs and delivers an exceptional guest food & beverage experience.

• Supports the smooth running of the stewarding department, supporting the kitchen and food & beverage departments to focus on delivering all aspects of the guest food & beverage experience throughout the hotel to the highest level.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
• Delivers on plans and objectives where stewarding initiatives & hotel targets are achieved.
• Supervises the stewarding team fostering a culture of growth, development and performance within the department.
• Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Takes ownership of the planned deep cleaning and preventative maintenance programme to maintain high cleanliness standards and address maintenance matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

• Experience in stewarding
• Strong supervisory skills with a hands‑on approach and lead‑by‑example work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions with proven problem‑solving capabilities, offering support where required.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experience working with IT systems on various platforms.
• Strong communication skills.