Concierge Agent

About the location:

Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more.

The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.

The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.

Respond to a wide variety of guest requests by accurately assessing needs and preferences, delivering personalized recommendations, and adding thoughtful touches to ensure exceptional guest satisfaction, all while upholding Four Seasons standards and policies.

Set along the breathtaking Red Sea coast, Four Seasons Red Sea offers a truly unique luxury experience, combining natural beauty with world-class hospitality. The property features elegant accommodations, exceptional dining experiences, and curated leisure and wellness facilities designed to create unforgettable stays for every guest.

Concierge

• Minimum 1 year of front office or related experience preferred
• Previous experience with Opera PMS is an advantage
• Strong ability to build rapport and connect with guests
• Bilingual candidates and experience in luxury hospitality preferred
• Excellent command of English (written and spoken)
• Strong service mindset and teamwork skills
• High attention to detail and ability to work in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Clean criminal record required
• On-the-job training provided

• Competitive net salary in a tax-free environment
• Accommodation and transportation provided by the hotel
• Paid annual leave and public holidays
• Home leave tickets
• Complimentary employee meals
• Medical and life insurance
• Employee Assistance Program
• Worldwide complimentary room nights with Four Seasons
• Laundry and dry cleaning for work attire
• Growth and development opportunities

In line with our commitment to Saudi Vision 2030, this role is open to Saudi Nationals.

Join us and be part of a team redefining luxury hospitality at the Red Sea.