EN - Housekeeping Manager

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

As the Housekeeping Manager you bring a strong commitment to cleanliness, operational excellence, and exceptional guest satisfaction while leading the day-to-day housekeeping operations.

• Manage the daily operations of the Housekeeping Department to ensure guest rooms, public areas, and back-of-house areas meet hotel standards.
• Supervise and support housekeeping supervisors and attendants to maintain high levels of cleanliness and presentation.
• Coordinate room cleaning schedules and ensure timely room availability in collaboration with Front Office and other departments.
• Monitor housekeeping performance through inspections and quality checks.
• Control departmental inventory, linen, guest supplies, and cleaning chemicals.
• Assist in recruiting, training, coaching, and developing housekeeping team members.
• Handle guest requests and housekeeping‑related complaints promptly and professionally.
• Ensure compliance with hotel policies, hygiene standards, and health & safety regulations.
• Prepare reports, monitor productivity, and support departmental budgeting and cost‑control initiatives.
• Promote a positive team environment and maintain high employee engagement and performance standards.

• Proficient in all Housekeeping procedures to be a resource when needed.
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management.
• Commercially aware.
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards.
• Clear thinker with excellent communication abilities.
• Strong working knowledge of PMS.

Enjoy benefits such as:

• Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
• Guaranteed minimum 30% off for your Friends & Family
• Exclusive discounts on breakfast, food & beverage, spa, and more
• Local perks and rewards tailored to your country

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.