Hotel General Manager - Barceló Olaya

Barceló Group is a family‑owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well‑being of our entire team has been rewarded with the “Best Hotel Management Company in the World” award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

• Royal Hideaway Luxury Hotels & Resorts
• Barceló Hotels & Resorts
• Occidental Hotels & Resorts
• Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look toward the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

The Hotel General Manager for Barceló Riyadh Olaya is responsible for the overall operational management, financial performance, and guest satisfaction of the hotel, ensuring alignment with Barceló Gestiôn Hotelera’s brand standards and strategic objectives.

• Oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering, and Human Resources, to ensure efficient and effective operations.
• Develop and implement strategic business plans to achieve revenue goals, optimize profitability, and enhance market share.
• Manage the hotel’s budget, financial reporting, and cost control measures, ensuring adherence to financial targets.
• Cultivate and maintain high levels of guest satisfaction through exceptional service delivery, prompt resolution of guest issues, and continuous improvement initiatives.
• Lead, mentor, and motivate a diverse team of hotel professionals, fostering a positive work environment and promoting professional development.
• Ensure compliance with all local regulations, health and safety standards, and company policies.
• Develop and maintain strong relationships with key stakeholders, including owners, suppliers, and local community representatives.
• Implement and monitor quality control programs to uphold Barceló’s brand standards and guest experience.
• Analyze market trends, competitor activities, and guest feedback to identify opportunities for growth and improvement.
• Oversee the maintenance and upkeep of the hotel’s facilities and assets.
• Represent the hotel and company at industry events and within the local community.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Master’s degree preferred.
• Minimum of 8–10 years of progressive experience in hotel management, with at least 5 years in a General Manager role of a full‑service hotel.
• Proven track record of successful financial performance, revenue growth, and guest satisfaction.
• Strong leadership, communication, and interpersonal skills.
• Excellent understanding of hotel operations, financial management, sales & marketing, and human resources.
• Ability to work effectively in a fast‑paced and demanding environment.
• Proficiency in hotel management software (PMS) and Microsoft Office Suite.
• Fluency in English is essential; knowledge of Arabic is highly advantageous.
• Strong analytical and problem‑solving abilities.
• Demonstrated ability to build and lead high‑performing teams.
• Knowledge of the Riyadh hospitality market is a plus.

• You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
• Why limit yourself to one location when you can move between countries and work in different areas of the company? At…